To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. This design is supposed to make for more even cooking temperatures in the cook chamber. Reverse flow smokers route the heat/smoke under the cook area and down to the far end before allowing the heat/smoke to be drafted back across the cooking surfaces and out the stack. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. This plenum is what makes this smoker a 'reverse flow'. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). This smoker cooks with a reverse flow and comes with a single greaseable 3,500lb axle as well as a jack, safety chains, and an adjustable coupler. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. The 250-gallon pull-behind smoker features two doors and warming box with temperature gauges, a wood crate, and a 12-inch by 18-inch charcoal grill. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). This video is shot during the first cook on it. You may return most new, unopened items within 30 days of delivery for a full refund. My buddy had been working on his first homemade offset cooker for the past few months and just wrapped it up.
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